Cancellation

Cancellation / Termination by you:

Once our service provision has started as detailed in the booking confirmation, any cancellation by you will result in full payment being paid by you.

Should a booking be terminated early, before the agreed end time of the hire period no refund will be given.

If any additional Services are required either as part of the hire or as a result of early termination you will pay for these costs.

Cancellation by us:

We have the right to cancel or reschedule bookings at our discretion if adverse weather or water conditions are in force on the day of your booking or leading up to your booking.

In the event that we have to cancel your booking due to the conditions being unsuitable, You will be entitled to move your booking to a future date (subject to availability), put your booking on hold or receive a voucher for the amount paid to date ( a deposit or in full ) that will be valid for 2 years.

If you rearrange your booking at the time of cancellation, provided that it is more than 48 hours prior to the date of the original booking. At our discretion we will move your deposit to the new booking and no cancellation fees will be applied.